Your Financial Privacy at Texas Regional Bank

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Facts What does Texas Regional Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Credit history
  • Checking account information
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Texas Regional Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information

Does Texas Regional Bank share?

Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

 No
For our marketing purposes to offer our products and services to you

Yes

 No
For joint marketing with other financial companies

No

 We don’t share
For our affiliates’ everyday business purposes information about your transactions and experiences

Yes

 No
For our affiliates’ everyday business purposes information about your credit worthiness

Yes

 Yes
For our affiliates to market to you

Yes

 Yes
For non-affiliates to market to you

No

 We don’t share
To limit our sharing Mail the form here
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions? Call 1-800-580-6536 or go to trb.bank
Who We Are
Who is providing this notice? Texas Regional Bank
What We Do
How does Texas Regional Bank protect my personal information? To Protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Texas Regional Bank collect my personal information? We collect your personal information, for example, when you

  • Open an account
  • Provide account information
  • Apply for a loan
  • Show your government-issued ID
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only

  • sharing for affiliates everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include companies with a common corporate identity of Texas State Bankshares, Inc. which means the following institutions: Texas Regional Bank, TRB Wealth Management, LLC, Texas Regional Bank Nominee, Inc. and TRB Insurance Agency, LLC.
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Texas Regional Bank does not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Texas Regional Bank does not jointly market.

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For Vermont Customers.
We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
Additional information concerning our privacy policies can be found at trb.bank or call 1-800-580-6536.

For Texas Customers. Texas Regional Bank is chartered, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Regional Bank should contact the Texas Department of Banking through one of the means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail:  consumer.complaints@dob.texas.gov, Website: www.dob.texas.gov.